Privacy Policy

1. Information We Collect

1.1 Information You Provide

• • Email address (when you subscribe to updates or contact us)
• • Name and company information (for enterprise inquiries)
• • Feedback and support requests

1.2 Automatically Collected Information

• • IP address (anonymized)
• • Browser type and version
• • Pages visited and time spent
• • Referrer information

1.3 What We DON'T Collect

• • Your API keys or credentials
• • API requests or responses
• • Any data processed by the MicroRapid CLI
• • Personal files or code from your machine

2. Legal Basis for Processing (GDPR)

We process your data based on:

• • Consent: When you subscribe to our newsletter or updates
• • Legitimate Interests: To improve our website and services
• • Contract: When providing support or enterprise services
• • Legal Obligation: When required by law

3. How We Use Your Information

• • To send product updates and announcements (with your consent)
• • To respond to support requests
• • To improve our website and documentation
• • To detect and prevent fraud or abuse
• • To comply with legal obligations

4. Data Sharing and Transfers

We do not sell your personal data. We may share data with:

• • Service Providers: Email services (for newsletters), analytics (privacy-focused)
• • Legal Requirements: When required by law or to protect rights
• • Business Transfers: In case of merger or acquisition (with notice)

5. Your Rights Under GDPR

If you're in the EEA, you have the right to:

• • Access: Request a copy of your personal data
• • Rectification: Correct inaccurate data
• • Erasure: Request deletion of your data
• • Portability: Receive your data in a portable format
• • Object: Object to certain processing
• • Restrict: Request processing restrictions
• • Withdraw Consent: Withdraw consent at any time

To exercise these rights, email us at privacy@microrapid.io

6. Data Retention

• • Newsletter subscribers: Until you unsubscribe
• • Support requests: 2 years after resolution
• • Analytics data: 26 months (anonymized)
• • Legal requirements: As required by law

7. Security Measures

We implement appropriate technical and organizational measures:

• • Encryption in transit (HTTPS)
• • Encryption at rest for stored data
• • Access controls and authentication
• • Regular security assessments
• • Employee training on data protection

8. International Transfers

Your data may be transferred outside the EEA. When this happens, we ensure appropriate safeguards through:

• • Standard Contractual Clauses
• • Adequacy decisions by the European Commission
• • Your explicit consent

9. Children's Privacy

MicroRapid is not intended for children under 16. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.

10. Changes to This Policy

We may update this policy and will notify you of significant changes via email (if subscribed) or through a prominent notice on our website.

11. Contact Information

12. Supervisory Authority

If you're not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.